Refund Policy: -

At vtechnos.com, we strive to provide our customers with a satisfactory experience and value for their investment in our services. We understand that sometimes situations may arise where a listing is not completed within the promised time frame. To ensure transparency and customer

Refund Policy for VinHem Technologies Customers

1. Full Refund: VinHem Technologies commits to a full refund of the payment received if we fail to delivered the project within said time if client do not demand any change in running project. This is subject to compliance with all required processes and the provision of necessary information and documentation by the client.

 

2. Partial Refund: In instances where partial work has been accomplished, such as the completion of a project list or other preparatory work, VinHem Technologies will calculate a proportional amount to be deducted from the refund to cover the services rendered up to that point.

 

3. Client Delay: If project is delayed due to the client’s failure to provide information, documentation, or any other necessary cooperation, or if the client does not initiate the required materials for process, the client shall not be eligible for a refund under this clause.

 

Exceptions: The following exceptions are not covered by the refund policy:

1. Quality issues with the product that lead to rejection.
2. Rejection of not satisfy or non-compliance with marketplace standards.
3. Serviceability issues that are beyond the control of VinHem Technologies
4. Failure to provide relevant and necessary documentation for the process.
5. Conflicts with the VinHem Technologies team or the use of derogatory remarks either verbally or on social media.

 

By proceeding with the registration and payment process, the client acknowledges and agrees to the terms set forth in this refund policy. VinHem Technologies maintains the right to apply this policy at its discretion, ensuring fairness and due process in all cases.

Requesting a Refund:

To request a refund, the customer must contact vtechnos.com customer support via email at info@vtechnos.com within 15 days of the initial payment.

Refund Options:

1. Full Refund: vtechnos.com will provide a full refund of the payment made for the uncompleted the project within the specified time frame.
2. Service Extension: Alternatively, the customer may choose to extend the date of our services instead of opting for a refund. In this case, the service will be extended, and our team will work to complete the project as per the new agreed-upon timeline.

 

Refund Process:

• Upon receiving a refund request, vtechnos.com will review the request and determine its eligibility based on the criteria mentioned in this policy.
• If the request is approved, vtechnos.com will process the refund within [number of days] after approval.

 

Cancellation of Refund Requests:

Customers can cancel their refund requests at any time before the refund is processed.
 

Exceptions:

• Refunds will not be issued if the customer has provided incomplete or incorrect information required for the projects, causing delays in the completion of the service.
• Refunds will not be issued if the customer has violated our Terms and Conditions.

 

Contact Information:

If you have any questions or concerns regarding our refund policy, please contact our customer support team at info@vtechnos.com.

vtechnos.com reserves the right to update and modify this refund policy at any time, and any changes will be posted on our website.

Please note that this refund policy is a legally binding document, and by using the services of vtechnos.com, you acknowledge and agree to the terms and conditions outlined in this policy.